Localization
Set the site-wide default timezone used across the admin dashboard and transactional emails.
The Localization setting controls the default timezone your installation uses when displaying dates and times. Timestamps are always stored in UTC; this setting only changes how they are rendered for humans.
Accessing localization settings
Go to Settings → Localization.
Fields
Default timezone
A single dropdown that sets the deployment-wide default timezone. The choices are a fixed list of UTC offsets (for example UTC-8, UTC+0, UTC+8), which avoids daylight-saving ambiguity. When unset, the default is UTC+8.
Saving writes the value to the localization.timezone configuration key. The change takes effect immediately on the next page load — there is no rebuild or restart.
Where the timezone applies
- Analytics —
/analyticsand the per-funnel analytics tab use this timezone as the default for their date-range window and the timezone selector. Atzvalue in the URL still overrides it for that view. - Order timestamps — on the order detail page, absolute timestamps (the “Order placed” header and the visit-history rows) are rendered in this timezone with the offset label. Columns that show relative time (for example “3h ago” in the orders list, the emails monitor, refunds, and the activity feed) keep the relative wording, and their hover tooltip shows the absolute time in this timezone.
- Transactional emails — date variables in the receipt, shipping, delivered, and refund emails are formatted in this timezone. The customer’s language is still chosen from their checkout locale; only the date formatting is affected by this setting.
Caveats
- Only fixed UTC offsets are offered, so the displayed time does not shift automatically for daylight-saving transitions.
- The setting changes display only. Stored timestamps, API responses, and exports remain in UTC.
- Relative-time labels (“3h ago”) are timezone-independent by nature and do not change when you switch the timezone — only their absolute-time tooltips do.
Related
- Branding — display name, logo, and favicon
- Email Templates — transactional email content that renders the localized dates